TERMS OF PURCHASE AND SERVICE AGREEMENT

TERMS OF PURCHASE AND SERVICE AGREEMENT

Effective Date: September 25, 2025

DESIGNCRAFT ACADEMY LLC

- 131 Continental Dr, Ste 305
  Newark, Delaware 19713
  United States
  
  Support Email:
  [email protected]
  [email protected]
  1. ACCEPTANCE OF TERMS
  These Terms of Purchase and Service Agreement ("Agreement") constitute a legally binding agreement between DesignCraft Academy LLC ("Company", "We", "Us", or "Our") and the purchaser, participant, student, customer, or user ("Student", "Customer", "You", or "Your").
  
  By purchasing, enrolling in, accessing, participating in, or otherwise receiving any Program, Course, Workshop, Mentorship, Membership, Educational Service, Trial Access, Reservation Offer, or other service offered by the Company, You acknowledge that You have read, understood, and agreed to be bound by this Agreement and the Company's Refund Policy.
  
  Completion of payment through Stripe, Link, Klarna, Afterpay, or any Stripe-supported payment method constitutes acceptance of these Terms.
  
  2. COMPANY INFORMATION
  
  DesignCraft Academy LLC
  
  131 Continental Dr, Ste 305
  Newark, Delaware 19713
  United States
  
  Support Emails:
  
  [email protected]
  
  [email protected]
  
  3. PROGRAMS AND SERVICES
  
  The Company provides educational services including but not limited to:
  - Online courses;
    • Mentorship programs;
    • Workshops;
    • Masterclasses;
    • Coaching services;
    • Membership programs;
    • Educational communities;
    • Downloadable resources;
    • Recorded trainings;
    • Live trainings;
    • Educational materials and related services.
  Program delivery methods may include:
  - Student portals;
    • Online learning platforms;
    • Websites;
    • Telegram channels;
    • Telegram groups;
    • WhatsApp groups;
    • Email;
    • Zoom;
    • Video conferencing platforms;
    • Community platforms;
    • Recorded lessons;
    • Live sessions;
    • Other communication or delivery methods selected by the Company.
  - 4. ENROLLMENT AND PAYMENT
    Payment is due according to the pricing displayed at checkout, enrollment page, payment link, invoice, sales page, or other Company communication.
    
    Payments are processed through Stripe and Stripe-supported payment methods, including but not limited to:
    - Credit cards;
      • Debit cards;
      • Link;
      • Klarna;
      • Afterpay;
      • Other payment methods supported by Stripe.
    The Student authorizes the Company and its payment processors to charge the selected payment method for all amounts due.
    
    All prices are stated in the applicable currency displayed at the time of purchase.
    
    Students may pay the Company through payment methods made available by the Company, including Stripe-supported card payments, Link, Klarna, and Afterpay where offered.
    
    DesignCraft Academy LLC (the “Company”) authorizes Individual Entrepreneur Kristina Sergeevna Alexeeva, registered in the Russian Federation (INN 712600095557; OGRNIP 320774600372797), to act as its limited payment collection agent (the “Payment Agent”) for payments for the Company’s Programs. The Payment Agent may issue payment instructions and receive tuition, reservation fees, and installments on behalf of the Company through payment methods and accounts expressly identified by the Company or the Payment Agent in an invoice, checkout page, or written payment instructions sent through an official Company communication channel.
    
    Where the Company has offered a Payment Agent payment option to a Student, payment to the Payment Agent in accordance with those instructions satisfies the Student’s payment obligation to the Company in the amount actually received by the Payment Agent, on the date of receipt. The Payment Agent may appear as the payee on a bank transfer, invoice, payment page, receipt, or transaction record. The Student should use only the payment details provided for that transaction and retain proof of payment.
    
    The Company remains the contracting provider of the Program and is responsible for its delivery and for handling requests under the Refund Policy. Use of the Payment Agent does not create a separate educational-services contract between the Student and the Payment Agent. Refunds for payments collected by the Payment Agent will be handled under the Refund Policy through the original payment method where practicable, or through another lawful method agreed with the Student. Questions about a payment or refund may be sent to the Company at either support email listed above.
5. RESERVATION FEES AND TRIAL ACCESS
Certain Programs may offer a Reservation Fee option.

Reservation Fees are applied toward Program tuition when enrollment is completed within the applicable reservation period.

Mentorship Programs

For mentorship programs, the Reservation Fee provides:
- Reservation of a seat;
  • Temporary price protection for three (3) calendar days;
  • Administrative processing and enrollment preparation.
The Reservation Fee becomes earned immediately upon payment and is non-refundable.

Interior Design From Scratch Program

For the Interior Design From Scratch Program, the Reservation Fee provides:
- Reservation of a seat;
  • Price protection for three (3) calendar days;
  • Access to introductory educational materials and lessons relating to color theory and interior design fundamentals.
The Reservation Fee is credited toward tuition if enrollment is completed during the reservation period.

Upon receiving access to any lesson, educational material, student portal, recording, or educational resource, the Reservation Fee becomes earned and non-refundable.

6. PROGRAM DELIVERY
The Company fulfills its obligations by making Program Components available to the Student.

The Company may release lessons, workshops, recordings, masterclasses, support services, and educational materials according to the Program schedule.

The Student acknowledges that access to Program Components constitutes delivery of those Program Components.

Failure to access, review, attend, download, complete, or otherwise utilize available Program Components does not constitute non-delivery by the Company.

The Company may continue delivering Program Components even if the Student:
- Stops participating;
  • Requests limited communication;
  • Leaves community groups;
  • Chooses not to view lessons;
  • Requests not to receive materials;
  • Otherwise elects not to engage with the Program.
Such actions do not cancel the Program and do not relieve the Company of its right to continue performing under this Agreement.
7. STUDENT RESPONSIBILITIES
The Student agrees to:
- Provide accurate information;
  • Maintain confidentiality of login credentials;
  • Comply with Program requirements;
  • Respect Company personnel and other participants;
  • Use Program materials only for personal educational purposes.
- 8. INTELLECTUAL PROPERTY
All Program content, recordings, lessons, templates, resources, materials, presentations, trademarks, logos, and educational materials remain the exclusive property of the Company.

The Student receives a limited, personal, non-exclusive, non-transferable license to access Program materials.

The Student may not:
- Share Program access;
  • Reproduce Program materials;
  • Record protected content without permission;
  • Sell Program materials;
  • Redistribute Program materials;
  • Create derivative works from Program materials.
- 9. COMMUNITY RULES
  The Company may provide access to Telegram groups, WhatsApp groups, communities, student chats, and similar spaces.
The Company reserves the right to remove any Student whose behavior is abusive, threatening, discriminatory, disruptive, unlawful, or harmful to the educational environment.

Removal from a community does not automatically entitle the Student to a refund.
10. REFUND POLICY
All purchases are subject to the Company's Refund Policy.

The Refund Policy is incorporated into this Agreement by reference and forms part of this Agreement.
11. NO GUARANTEE OF RESULTS
The Company provides educational services only.

The Company makes no guarantees regarding:
- Employment;
  • Income;
  • Business growth;
  • Client acquisition;
  • Professional success;
  • Financial results;
  • Educational outcomes.
Individual results depend upon many factors beyond the Company's control.
12. COMMUNICATIONS AND ELECTRONIC RECORDS
The Student agrees that the Company may communicate through:
- Email;
  • Telegram;
  • WhatsApp;
  • Student portals;
  • Websites;
  • Zoom;
  • Video conferencing platforms;
  • Other electronic communication methods.
Electronic communications shall have the same force and effect as written communications.

The Student agrees that electronic records may be used as evidence of:
- Enrollment;
  • Participation;
  • Program access;
  • Service delivery;
  • Acceptance of Terms;
  • Payment history;
  • Program activity.
- 13. CHARGEBACKS AND PAYMENT DISPUTES
Before initiating any chargeback, payment dispute, claim, reversal, or complaint through Stripe, a bank, card issuer, Klarna, Afterpay, Link, or any payment provider, the Student agrees to contact the Company and provide a reasonable opportunity to resolve the matter directly.

The Company may provide evidence including but not limited to:
- Payment records;
  • Enrollment records;
  • Student portal records;
  • Website activity;
  • Telegram communications;
  • WhatsApp communications;
  • Attendance records;
  • Downloads;
  • Student submissions;
  • Community participation records;
  • Screenshots;
  • Internal records;
  • Other evidence demonstrating Program access or service delivery.
- 14. SUSPENSION OR TERMINATION
The Company may suspend or terminate access without refund if the Student:
- Violates this Agreement;
  • Violates intellectual property rights;
  • Harasses staff or participants;
  • Shares Program materials without authorization;
  • Engages in unlawful activity.
- 15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the Company's total liability shall not exceed the amount actually paid by the Student for the applicable Program.

The Company shall not be liable for indirect, incidental, special, consequential, or punitive damages.
16. INDEMNIFICATION
The Student agrees to indemnify and hold harmless the Company from claims, losses, liabilities, expenses, and costs arising from:
- Violation of this Agreement;
  • Misuse of Program materials;
  • Unlawful conduct;
  • Violation of intellectual property rights.
- 17. FORCE MAJEURE
The Company shall not be liable for delays or failures resulting from causes beyond its reasonable control, including natural disasters, internet outages, government actions, platform failures, labor disputes, cyberattacks, pandemics, or other force majeure events.
18. GOVERNING LAW AND JURISDICTION
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States.

Any dispute arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in Delaware, United States.
19. MODIFICATIONS
The Company reserves the right to modify these Terms at any time.

Updated versions become effective upon publication by the Company.

Continued participation in any Program after publication constitutes acceptance of the updated Terms.
20. ENTIRE AGREEMENT
This Agreement, together with the Refund Policy and any Program-specific terms communicated by the Company, constitutes the entire agreement between the parties.
21. ACCEPTANCE OF TERMS
By checking an acceptance box, completing payment, enrolling in a Program, accessing Program materials, joining a Company community, or otherwise participating in a Program, the Student confirms that they have read, understood, and agreed to be legally bound by this Agreement and the Company's Refund Policy.

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